A steady increase in fraudulent and inflated claims, driven by tighter credit restrictions, rising consumer prices and unemployment fears, is making the task of controlling costs an ever-greater challenge.
To meet that challenge, more and more insurance firms, self-insured companies, TPAs, Workers' Compensation agencies and other entities are turning to the advanced technical resources and proven, professional services of .
We offer a full array of investigation and verification services
to clients in the areas of…
- Workers' Compensation and Employer Defense
- Property & Casualty Insurance Claims
- Life & Health Insurance Claims
Our Special Investigative Unit provides Investigative Case Management-primarily consultation and training services-to employers, claim examiners and approved investigative vendors throughout the country, enabling them to conduct timely, consistent, and cost-effective investigations.
Whatever the nature of the service we're providing-whether it's surveillance in a Workers' Comp case, a criminal litigation background investigation for a P&C company, or a contestable death investigation for a life insurance firm-we operate at the highest level of professionalism. In addition, we place strong emphasis on clear, continuous communication with our clients.
THE HIGH PERFORMANCE IMS PLATFORM
Infoquest's proprietary Investigative Management System provides a more sophisticated, more cost-efficient environment for claims investigation and verification processes.
Architected with features reflecting insights gained through years of hands-on claims experience, our Investigative Management System (IMS) is a comprehensive set of Web-based tools for accelerating communication and selectively sharing information.
o Reduces claim rep resource hours with fast, easy online access to current and
past reports, video footage, investigation status and other information.
o Provides more accurate data, minimizing miscommunication and rework time
and costs.
o Permits faster, collaborative decision-making by keeping all parties
simultaneously informed.
o Generates instant management reports for a clearer understanding of
investigative costs and results for multiple categories, thus better overall
supervision and more fully informed clients.
o Saves time, space and money by eliminating paper, mail and VHS/DVD
storage.
o Incorporates video job descriptions-our innovative screening, assessment
and treatment tool-to help practitioners and hearing officers better understand
an employee's specific job requirements.
MORE GOOD REASONS TO RELY ON INFOQUEST
Dedicated staff members. We have a substantial staff and each of our investigators is a fulltime, college-educated, salaried professional.
All-inclusive rates. Our competitive hourly and daily rates cover all expenses. You're not charged for travel time, mileage, film or use of equipment, or other out-of-pocket costs.
An ironclad guarantee. We offer an Unconditional Service Guarantee, which states that all of our reports must meet with your complete satisfaction.
Outstanding client loyalty. An exceptionally high degree of client satisfaction is evidenced by our long association with some of America's largest and most respected companies.
We welcome your inquiries. To learn more about or to meet with one of our representatives, just phone or email us.